Hello, and welcome to The Story Engine podcast. Today, we have Madeleine Lambert. Madeleine is somebody who I met at an event a few years ago. I was very impressed with her story. Madeleine is the founder of a very successful content marketing agency that is built around excellent processes. She’s been able to remove herself from the day-to-day operations of the business. This is a great episode for anybody who wants to bring more scalability or who wants to remove themselves from the day-to-day operations of their business by using excellent processes.